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How to Recharge Airtel and Telkom Airtime Using M-Pesa

by Misoi Duncan
January 28, 2026
in How To
Reading Time: 7 mins read
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In today’s fast-paced world, the convenience of mobile money has made transactions faster and easier. Safaricom’s M-Pesa is one of the most popular mobile money services in Kenya, allowing users to perform various transactions, from sending money to purchasing airtime. However, did you know you can also use M-Pesa to buy airtime for other networks like Airtel and Telkom?

Airtel and Telkom are the second and third largest mobile service providers in Kenya. Both companies have partnered with Safaricom to make it easy for their customers to purchase airtime directly through M-Pesa. Whether you’re on the go or at home, you can quickly recharge your Airtel or Telkom line without the need for physical recharge cards.

In this article, we’ll walk you through how to buy Airtel and Telkom airtime via M-Pesa, giving you the freedom to stay connected anytime, anywhere. Let’s dive in!

Why Use M-Pesa to Buy Airtime for Airtel and Telkom?

There are several reasons why buying airtime for Airtel and Telkom using M-Pesa is a convenient and efficient method:

  • No Need for Physical Cards: M-Pesa allows you to recharge your airtime directly, eliminating the need for physical recharge cards or vouchers.
  • Immediate Recharge: Airtime is credited instantly to your Airtel or Telkom line as soon as the transaction is completed.
  • Convenience: With M-Pesa, you don’t need to visit a retail shop or agent. You can complete the transaction anytime, from anywhere.
  • Secure: M-Pesa offers secure transactions, ensuring your airtime purchase is processed without any issues.

How to Buy Airtel Airtime Using M-Pesa

To buy airtime for your Airtel line using M-Pesa, follow these easy steps:

Step 1: Access M-Pesa

  1. Open the Safaricom SIM Toolkit on your phone.
  2. Select M-Pesa from the list of available options.

Step 2: Select ‘Lipa na M-Pesa’ (Pay Bill)

  1. From the M-Pesa menu, choose ‘Lipa na M-Pesa’ (Pay with M-Pesa).
  2. Select the Pay Bill option.

Step 3: Enter the Airtel PayBill Number

  1. For the Business Number, enter 220220. This is the official Airtel PayBill number for airtime top-ups.

Step 4: Enter the Airtel Mobile Number

  1. In the Account Number field, enter the Airtel mobile number you want to recharge.

Step 5: Enter the Amount

  1. Input the amount of airtime you want to buy for the Airtel number.

Step 6: Enter Your M-Pesa PIN

  1. After entering the amount, you will be prompted to enter your M-Pesa PIN for authentication.
  2. Press OK once you have entered the correct PIN.

Step 7: Confirm the Transaction

  1. M-Pesa will prompt you to confirm all the details, including the amount and the Airtel number.
  2. Use the M-Pesa HAKIKISHA (confirmation prompt) to verify that all information is correct.
  3. Once confirmed, press OK.

Step 8: Receive Confirmation

  1. After processing, you will receive a confirmation SMS from both M-Pesa and ChapChap (the platform used for processing Airtel payments).
  2. Your Airtel line will be recharged with airtime immediately.

How to Buy Telkom Airtime Using M-Pesa

Now, if you are using Telkom and wish to top-up using M-Pesa, follow these simple steps:

Step 1: Access M-Pesa

  1. Open the Safaricom SIM Toolkit and select M-Pesa.

Step 2: Choose ‘Lipa na M-Pesa’ (Pay Bill)

  1. From the M-Pesa menu, select ‘Lipa na M-Pesa’.
  2. Choose the Pay Bill option.

Step 3: Enter the Telkom PayBill Number

  1. For the Business Number, enter 777711. This is the Telkom PayBill number for airtime top-ups.

Step 4: Enter the Telkom Mobile Number

  1. In the Account Number field, input the Telkom mobile number you want to recharge.

Step 5: Enter the Airtime Amount

  1. Specify the amount of airtime you want to purchase for the Telkom number.

Step 6: Enter Your M-Pesa PIN

  1. Enter your M-Pesa PIN to authorize the transaction.
  2. Press OK once your PIN is entered.

Step 7: Confirm the Transaction

  1. Review all the transaction details—double-check the amount and the Telkom number.
  2. Use the M-Pesa HAKIKISHA to confirm that everything is correct.
  3. Once confirmed, select OK to proceed.

Step 8: Receive Confirmation

  1. After completing the transaction, you will receive an SMS confirmation from both M-Pesa and ChapChap, confirming that your Telkom airtime has been successfully credited.

How to Verify Your Airtime Purchase

Once the airtime has been credited to your Airtel or Telkom line, you can confirm by:

  • Checking your balance by dialing the relevant USSD code for your network (e.g., *100# for Airtel or *131# for Telkom).
  • Receiving a confirmation SMS from M-Pesa and ChapChap confirming the successful airtime purchase.

Benefits of Using M-Pesa to Buy Airtime

  1. Instant Top-Up: Airtime is credited immediately, allowing you to stay connected without delays.
  2. No Need for Physical Recharge Cards: You don’t need to buy or scratch physical airtime vouchers.
  3. Secure Transactions: M-Pesa offers a secure payment method, ensuring that your funds are safe.
  4. Convenience: You can recharge anytime, anywhere, without visiting a shop or airtime vendor.
  5. Flexibility: With M-Pesa, you can purchase airtime for any Airtel or Telkom number, whether it’s your own or someone else’s.

Buying Airtel and Telkom airtime via M-Pesa is a simple, secure, and convenient way to stay connected without needing to buy physical recharge cards. By following the steps outlined above, you can easily top-up your mobile number or someone else’s from anywhere in Kenya.

Whether you need data, calls, or SMS bundles, using M-Pesa for airtime purchases ensures you never run out of credit and can enjoy uninterrupted mobile services.

Tags: Airtelbuy airtimeKenyaM-PesaM-Pesa PaybillMobile Moneymobile top-upPayBillrecharge airtimeTelkomTelkom Kenya
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Misoi Duncan

Misoi Duncan

www.misoiduncan.com is a Kenyan-based blog dedicated to providing insightful news, guides, and updates on technology, finance, travel, sports, and lifestyle. The platform aims to inform, educate, and entertain Kenyan readers by delivering accurate, up-to-date content that addresses everyday challenges, emerging trends, and opportunities within Kenya and beyond. Whether it’s step-by-step “how-to” guides, in-depth analyses, or local and international news, www.misoiduncan.com is your go-to resource for practical and engaging information.

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