Registering for Equity Bank mobile banking allows you to enjoy the convenience of managing your money from your phone anytime, anywhere. With this service, you can check balances, transfer money, pay bills, buy airtime, and monitor transactions without visiting a branch. Equity Bank offers two main ways to register: through the Equity Mobile App or via the USSD code *247#. Both options are simple, secure, and quick to set up.
Requirements before registration
Before registering for Equity mobile banking, ensure you meet the following conditions:
- You must have an active Equity Bank account in your name.
- Your mobile phone number must be registered with the bank.
- You need access to mobile data if you plan to use the app or a phone capable of running USSD if you choose *247#.
- Keep your national ID or passport handy for verification during registration.
Method 1: Register through the Equity Mobile App
The Equity Mobile App gives you full digital access to your bank account on your smartphone. Follow these steps to register:
- Download and install the Equity Mobile App from your phone’s application store.
- Open the app and tap “Register.”
- Select “Existing Customer” if you already have a bank account, or “New Customer” if you wish to open a new one.
- Enter your Equity Bank account number, national ID number, and registered phone number.
- The system will verify your details and send a One-Time Password (OTP) to your phone.
- Enter the OTP to confirm your identity.
- Create a strong password or PIN for logging in to your mobile banking account.
- Once the setup is complete, you can log in to your Equity Mobile App to start accessing all banking services such as viewing balances, making payments, transferring money, and buying airtime.
Method 2: Register via USSD (*247#)
If you don’t have a smartphone or internet connection, you can still register using the USSD option on any mobile network:
- Dial *247# on your phone.
- Choose the “Register” option from the menu.
- Enter your Equity Bank account number when prompted.
- Provide your national ID or passport number for verification.
- Create a 4-digit PIN that you’ll use for accessing the service.
- Confirm your PIN to complete the registration.
After successful registration, you can use *247# to check balances, transfer funds, pay bills, or buy airtime without using mobile data. The service is available 24/7 and works across all mobile networks in Kenya.
Benefits of Equity Bank Mobile Banking
Once registered, you gain access to a range of banking services from your phone:
- Balance inquiries: Instantly check your account balance anytime.
- Fund transfers: Move money between your Equity accounts or send to other banks and mobile wallets.
- Bill payments: Pay for utilities, TV subscriptions, or school fees conveniently.
- Airtime top-up: Buy airtime for yourself or others instantly.
- Account monitoring: View mini-statements and transaction history to keep track of your spending.
Security tips for safe banking
Equity Bank places a strong emphasis on digital security, but you also play a vital role in protecting your account.
- Never share your PIN or password with anyone, including bank staff.
- Avoid logging in from public Wi-Fi networks.
- Change your PIN or password regularly for extra safety.
- Always log out after completing your transactions.
- Report any suspicious activity immediately to the bank’s customer care.










