In Kenya, insurance claims are handled by licensed claims settling agents who are appointed by insurance companies to manage and settle claims. These agents play a vital role in investigating the circumstances of a claim, assessing the extent of the loss, and determining the appropriate compensation to be awarded to policyholders. They act on behalf of insurance companies, ensuring claims are processed efficiently and in compliance with regulations set by the Insurance Regulatory Authority (IRA).
Here’s a list of licensed claims settling agents in Kenya as of 2025, including their license numbers:
1. Agriculture And Climate Risk Enterprises Limited
- License Number: IRA/07/051/2025
2. Axios Risk Solutions Limited
- License Number: IRA/07/055/2025
3. Bima Claims Settling Agents
- License Number: IRA/07/025/2025
4. Cigna International Health Services Kenya Limited
- License Number: IRA/07/030/2025
5. CSL Services Limited
- License Number: IRA/07/039/2025
6. Independent Adjusters Kenya Limited
- License Number: IRA/07/003/2025
7. Insurance Administration Exchange (Africa) Limited
- License Number: IRA/07/038/2025
8. Kenbright Medical Claims Settlement Agent Limited
- License Number: IRA/07/056/2025
9. Lionrock Claims Settling Agents Limited
- License Number: IRA/07/067/2025
10. Masterclass Claims Services Limited
- License Number: IRA/07/046/2025
11. Minet Kenya Consulting Limited
- License Number: IRA/07/049/2025
12. Simplite Claims Settling Agent Limited
- License Number: IRA/07/064/2025
13. Zamara Actuaries Administrators And Consultants Limited
- License Number: IRA/07/058/2025
Insurance Regulatory Authority (IRA) Contacts
- Call: 0719047000 / 020 4996000
- Email: [email protected]
- Head Office: Zep-Re Place, Longonot Road, Upper Hill, Nairobi
