When a medical emergency strikes, having access to fast and reliable ambulance services can be a matter of life and death. Emergency Plus Medical Services (E-Plus), a subsidiary of the Kenya Red Cross Society, offers affordable and accessible emergency care across Kenya. With over 128 modern ambulances and highly trained paramedics, E-Plus is the country’s largest private emergency medical service provider.
This article explores the different Emergency Plus Medical Services Kenya packages to help you find the right plan for yourself, your family, or your organization.
Emergency Plus Medical Services Kenya Packages and Their Benefits
E-Plus offers subscription-based emergency care, ensuring that members receive timely ambulance responses and stabilization during medical emergencies. The services are tailored for individuals, families, schools, estates, companies, and SACCOs.
Individual and Family Membership Plans
- Individual Membership – Ksh 3,000 per year
Ideal for a single adult living in areas covered by E-Plus.
Benefits:- 24/7 access to a medical helpline
- Unlimited emergency ambulance services within 30km
- Treatment and stabilization at the scene
- Transfer to the nearest hospital
- Advance notice to hospitals for quick admission
- Family Membership – Ksh 6,000 per year
Covers one principal, a spouse, and up to four children. Extra children can be added at a small additional fee.
Benefits:- All benefits of individual membership
- Entire family covered under one subscription
- Fast ambulance dispatch for any family member in need
- Mum and Dad Membership – Ksh 2,500 per parent annually
Ideal for adult children who want to secure emergency care for their aging parents.
Features:- Unlimited ambulance support
- Medical taxi to the hospital at negotiated rates
- On-site stabilization and hospital transfers
Institutional, Community, and Group Packages
- School Membership – Ksh 800 per student per year
Provides ambulance services during school hours for institutions with 100 or more students. Best suited for private schools, colleges, and universities.
Benefits:- Unlimited emergency ambulance response within school premises
- On-site medical assistance and stabilization
- Transfer to the hospital in case of severe medical situations
- Corporate Membership – Ksh 700 per employee per year
Designed for businesses looking to protect their staff members while on duty.
Benefits:- 24/7 emergency ambulance services within a 30km radius
- Health and wellness talks for up to 10 staff members
- Medical helpline and quick response for workplace emergencies
- Residential Membership – Ksh 2,500 per family per year
Ideal for gated communities or residential estates with at least 50 families.
Benefits:- Ambulance coverage within the estate
- Emergency stabilization and transportation to hospitals
- Round-the-clock medical advice via phone
- SACCO Membership – Ksh 150 per member per year
One of the most affordable packages, providing ambulance support to SACCO members.
Eligibility: SACCOs with 500 or more active members
Services offered:- Unlimited ambulance response and transportation
- On-site emergency treatment
- Fast and reliable connection to nearby medical facilities
Why Choose E-Plus Kenya?
Emergency Plus Medical Services stands out for several key reasons:
- Nationwide Reach: Operates in most major towns and estates across Kenya.
- Modern Fleet: Over 120 fully equipped ambulances.
- Affordable Packages: Plans available for individuals, families, and institutions.
- Fast Response: Trained paramedics available 24/7 for emergencies.
- Peace of Mind: You and your loved ones get reliable help when it matters most.
Whether you are a parent, student, employee, employer, or community leader, there’s a suitable E-Plus package to ensure you are protected during emergencies.
How to Register for E-Plus Services
Getting started with E-Plus is simple. Just follow these steps:
- Choose a package that fits your needs.
- Contact E-Plus using the details below.
- Fill in the required registration form.
- Make payment via the provided channels.
- Receive confirmation and enjoy 24/7 emergency coverage.
E-Plus Kenya Contact Details
For more information, assistance, or inquiries about your registration and coverage, contact E-Plus Kenya through:
- Phone: +254 717 714938, 0700 395 395, 0738 395 395
- Email: [email protected]
- Office: South C Bellevue, Off Popo Road, Nairobi
- Website: www.eplus.co.ke








