Sending money from M-Pesa to Airtel Money in Kenya is straightforward, thanks to the country’s mobile money interoperability system. This system allows users to transfer funds between different mobile networks seamlessly. Whether you’re paying for goods, sending money to family, or settling bills, here’s a detailed guide on how to make the transfer.
Step-by-Step Guide to Sending Money from M-Pesa to Airtel Money
Method 1: Using the M-Pesa USSD Menu
- Access the M-Pesa Menu
Dial*334#from your Safaricom line. - Select ‘Send Money’
From the menu, choose the option labeled “Send Money.” - Choose ‘Send to Other Networks’
Select “Send to Other Networks” to initiate a cross-network transfer. - Select ‘Airtel Money’
From the list of available networks, choose “Airtel Money.” - Enter the Recipient’s Phone Number
Input the Airtel Money number of the recipient. Ensure the number is active and registered on the Airtel Money network. - Enter the Amount to Send
Specify the amount you wish to transfer. - Enter Your M-Pesa PIN
Input your M-Pesa PIN to authorize the transaction. - Confirm the Transaction
Review the transaction details, including the recipient’s number and the amount. Confirm to complete the transfer.
Once completed, the recipient will receive the funds in their Airtel Money wallet instantly.
Method 2: Using the M-Pesa App
- Open the M-Pesa App
Launch the M-Pesa application on your smartphone. - Navigate to ‘Send and Request’
Go to the “Send and Request” section within the app. - Select ‘Send Money’
Choose the “Send Money” option. - Enter the Recipient’s Phone Number
Input the Airtel Money number of the recipient. - Enter the Amount to Send
Specify the amount you wish to transfer. - Authenticate the Transaction
Use your M-Pesa PIN or biometric authentication (fingerprint or face ID) to authorize the transaction. - Confirm and Send
Review the transaction details and confirm to complete the transfer.
The recipient will receive the funds in their Airtel Money wallet immediately.
Transaction Limits and Charges
- Maximum Daily Transaction Value: KES 500,000
- Maximum Amount per Transaction: KES 250,000
- Transaction Fees: Fees vary based on the amount being sent. For instance, sending between KES 1,001 and KES 1,500 incurs a fee of KES 23. Safaricom
Note: Transaction fees are subject to change. It’s advisable to check the latest fee structure on the M-Pesa platform before initiating a transfer.
Tips for a Smooth Transfer
- Verify Recipient’s Number: Always double-check the recipient’s Airtel Money number to avoid sending funds to the wrong person.
- Check Network Status: Ensure both M-Pesa and Airtel Money networks are operational to prevent transaction delays.
- Keep Transaction Details: Save the transaction confirmation message for future reference or in case of disputes.
- Avoid Peak Hours: Transferring money during non-peak hours can reduce the chances of network congestion and delays.









