A Police Clearance Certificate (also known as Good Conduct Certificate) is an official document issued by the Kenya Police Service to certify that an individual has no criminal record within Kenya. The certificate is typically required for employment purposes, visa applications, adoption, and other legal matters. Applying for a Police Clearance Certificate is now an easy process, thanks to the eCitizen portal.
This guide will take you through the step-by-step process of applying for a Police Clearance Certificate (Good Conduct) in Kenya using the online eCitizen platform.
Step 1: Create or Log in to Your eCitizen Account
To apply for the Police Clearance Certificate, you need an eCitizen account, the government’s official platform for various services.
- Visit the eCitizen Portal: Open your browser and go to www.ecitizen.go.ke.
- Sign Up or Log In:
- If you’re a first-time user, click “Register” to create a new account using your Kenyan ID number, email address, and phone number.
- If you already have an account, log in using your credentials.
Step 2: Navigate to the Police Clearance Application
- Go to “Criminal Identification Services”: After logging into eCitizen, navigate to the “Criminal Identification Services” section.
- Select “Police Clearance Certificate (Good Conduct)”: From the list of services, click on “Police Clearance Certificate” to begin the application process.
Step 3: Fill in the Required Personal Details
You will be prompted to provide your personal information, including:
- Full Name: Enter your full legal name as per your identification document.
- Kenya National ID Number: Provide your National ID number (for Kenyan citizens).
- Date of Birth: Ensure that the date of birth entered matches the one on your ID.
- Phone Number and Email Address: For communication purposes, ensure you provide correct contact details.
Step 4: Upload Required Documents
The following documents are typically required for the Police Clearance Certificate application:
- National ID (For Kenyan Citizens): A scanned copy of your valid Kenyan National ID.
- Passport (For Foreign Nationals): If you’re not a Kenyan citizen, you will need to provide a scanned copy of your passport.
- Additional Documents (if applicable): In some cases, you may be asked to provide proof of your residence or employment (depending on the specific purpose of your application).
Ensure all documents are clear and legible to avoid delays in processing.
Step 5: Pay the Application Fee
The application fee for the Police Clearance Certificate is KSh 1,050 (subject to change).
- Payment Options: You can pay through various methods such as M-Pesa, credit/debit cards, or bank transfers.
- Payment Confirmation: Once you make the payment, you will receive a confirmation SMS or email with a receipt number.
Step 6: Submit Your Application
After you have filled in the necessary details and made the payment, you can submit your application.
- Review the Application: Double-check the details you’ve entered to make sure everything is accurate.
- Click Submit: Once you’ve confirmed that everything is correct, click “Submit” to send your application to the Police for processing.
- Confirmation: You will receive a confirmation email or SMS acknowledging the receipt of your application.
Step 7: Wait for Processing and Approval
After submitting your application, it will be processed by the Kenya Police Service. The processing time typically takes 2 to 3 weeks, depending on the volume of applications.
- Tracking Your Application: You can track the status of your application via the eCitizen portal. Simply log in and check under “My Applications” to see if your certificate is ready for collection.
Step 8: Collect Your Police Clearance Certificate (Good Conduct)
Once your application is approved, you will be notified that your Police Clearance Certificate is ready.
- Collection Options: You can collect the certificate from the Kenya Police Criminal Investigation Department (CID), or you may opt for it to be mailed to your address, depending on the options available during the application process.
- Verification: When collecting the certificate, you will need to bring a valid ID (e.g., National ID or Passport) for identity verification.
