aying your electricity bill on time is important to avoid disconnections. Luckily, the Kenya Power and Lighting Company (KPLC) has made it easy for customers to check their electricity bills through various methods such as SMS, USSD, online portal, and mobile apps.
This guide explains the different ways you can check your electricity bill in Kenya.
1. How to Check Electricity Bill via SMS
- Open your SMS app.
- Create a new message.
- Type your KPLC account number (without spaces).
- Send the message to 95551.
- You’ll receive an SMS with your current bill and due date.
(SMS charges apply)
2. How to Check Electricity Bill via USSD Code (*977#)
- Dial *977# on your Safaricom or Airtel line.
- Select KPLC Prepaid/Postpaid Services.
- Choose Bill Inquiry.
- Enter your account number.
- Your bill details will be displayed instantly.
3. How to Check Electricity Bill Online (KPLC Portal)
- Visit the official KPLC Self-Service Portal.
- Enter your account number.
- Log in to view your bill balance, payment history, and due dates.
4. How to Check Electricity Bill via MyPower App
- Download the MyPower App from Google Play Store or App Store.
- Register with your account number and phone number.
- View your electricity bill, statements, and usage history anytime.
5. Check Bill via Email
- Send an email to [email protected] with your account number.
- You’ll receive your current bill and statement via email.
Benefits of Digital Bill Checking
- Convenient – no need to visit KPLC offices.
- Fast – get results instantly.
- Accessible – works anywhere, anytime.
- Paperless – no need for printed bills.
Final Thoughts
Checking your electricity bill in Kenya is quick and easy using SMS (95551), USSD (*977#), the KPLC Self-Service Portal, or the MyPower App. These options give you instant access to your bill balance, due date, and payment history, helping you manage your electricity usage more efficiently.
